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Everything you need to get the most from your building report analysis

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Getting Started with FixFigure

Step 1: Upload Your Building Report

Drag and drop your PDF building inspection report, or click to browse files.

Step 2: Add Property Details

Provide basic property information for more accurate estimates.

Step 3: Review Your Analysis

Get your detailed report with prioritized fixes and cost estimates.

Step 4: Chat for Clarity

Ask our AI assistant questions about specific issues or recommendations.

How FixFigure Works

Comprehensive Report Scanning

FixFigure meticulously scans your building report, detecting problems like roofing, plumbing, or damp across the full document.

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Frequently Asked Questions

Find answers to the most common questions about FixFigure and building report analysis.

Frequently Asked Questions

FixFigure scans your PDF building report and breaks down every issue - from leaks to loose rails - into a simple checklist of Red / Yellow / Green fixes. For each, you'll see a realistic cost range, a summary of urgency, and practical next steps.
Our ranges are based on recent NZ building and supplier pricing data. They’re well-researched guides - however, always check with a tradesperson before committing.
Yes. Your PDF is encrypted, stored securely, and auto-deleted after 90 days. Only you can view the results.
Most reports finish in under three minutes. You’ll get a notification when your analysis is ready.
Simply upload your PDF and add basics like number of bedrooms and floor area. You can also set your style or risk preferences for more tailored results.
Use cost ranges to request a price reduction, ask the vendor to remedy key issues, or just plan your budget. We even offer a ready-to-send email template for negotiations.
Not quite - think of us as your strategy and numbers layer between inspection and builder. For major work, always get a site visit and a formal quote.
Yes! Hit Start Chat next to your report to ask questions - our AI assistant keeps your context, so you don’t need to re-upload.
Email support@fixfigure.nz and start a conversation - real humans read every message.

Troubleshooting Common Issues

My report won't upload

Check file is in PDF format
Ensure file size is under 50MB
Try refreshing the page
Check your internet connection

Analysis is taking too long

Most reports complete in 2-3 minutes
Large or complex reports may take up to 5 minutes
Check your email for completion notification
Try refreshing the page after 5 minutes

Cost estimates seem off

Estimates are based on NZ averages
Your specific location may have different costs
Complex issues may need professional assessment
Use estimates as a starting point for budgeting

Can't find a specific issue

Use the search function in your report
Check under different categories
Ask our AI chat about the specific issue
Some minor issues may not be flagged

Need More Help?

Email Support

support@fixfigure.nz

Get help with technical issues, account questions, or general support

Send Email

Live Chat

Available in-app

Chat with our AI assistant about your specific building report

Legal & Terms

Terms & Conditions

Please review our Terms & Conditions to understand how FixFigure works, what our estimates mean, and your rights when using our service.