Privacy Policy

Thank you for choosing FixFigure. We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and other applicable laws.

1. Information We Collect

We collect information you provide directly (such as your name, email address, and any other information you submit through our website or services), as well as information automatically collected when you use our services. This may include your IP address, device and browser information, usage data, and analytics data collected via cookies and similar technologies.

2. How We Use Your Information

• To provide, operate, and improve our services
• To communicate with you about your account or our services
• To respond to your enquiries and support requests
• To analyse usage and trends to improve user experience
• To comply with legal obligations

3. Third-Party Services

We may use trusted third-party service providers for hosting, analytics (such as Google Analytics), email delivery, and other business operations. These providers may process your information on our behalf and are required to protect your data in accordance with applicable laws.

4. Sharing Your Information

We do not sell your personal information. We may share your information with third-party service providers as described above, or as required by law.

5. International Transfers

Your information may be transferred and stored outside New Zealand. We ensure that any such transfers comply with the New Zealand Privacy Act 2020 and that your information is protected by appropriate safeguards.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your information at any time, subject to legal requirements.

7. Your Rights

You have the right to access and correct your personal information. You may also request deletion or restriction of your information, or object to certain uses. To exercise these rights, please contact us at hello@fixfigure.nz.

8. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access, disclosure, or alteration.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyse usage, and improve our services. You can manage your cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the date above.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@fixfigure.nz.

This policy is based on the requirements of the New Zealand Privacy Act 2020, best practices for online services, and incorporates elements from the Shire Community privacy policy.